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B2B Healthcare Platform

Remote Patient Monitoring That Fits Your Workflow

Active SOS RPM helps healthcare providers monitor patients between visits through automated SMS check-ins, app-based alerts, and a clinical dashboard — generating billable events and reducing readmissions.

99457
CPT Code Supported
HIPAA
BAA Available
SMS
A2P 10DLC Compliant
30-Day
Pilot Programs
AES-256
Encryption at Rest
TLS 1.2+
Encryption in Transit

Clinical Workflow

How Active SOS RPM Works

Five steps from patient enrollment to clinical documentation — designed to fit your existing workflow.

1

Patient Enrollment

Paper consent at discharge or SMS keyword START opt-in. Simple onboarding for any care setting.

2

Automated Check-Ins

Scheduled SMS messages sent based on individual care plan. Frequency set by clinical team.

3

Patient Response

Patient replies via the Active SOS app — a simple, free download from the iOS App Store or Google Play. They already have a phone, removing the need for a different device.

4

Alert Escalation

Concerning responses trigger immediate care team alert with patient location and response data.

5

Dashboard Review

Clinicians review trends, outcomes, and documentation. Exportable, time-stamped event data.

Billing & Documentation

Supported CPT Codes

Active SOS RPM supports documentation for the following CPT codes. A trust-builder for clinical operations teams.

99457
99458

Remote Physiologic Monitoring Management

Monthly billing for time spent reviewing patient-generated data and communicating with patients. 99458 for additional 20-minute increments.

99490
99439

Chronic Care Management

Monthly care management for patients with two or more chronic conditions. 99439 for additional 20-minute increments beyond the first 20.

98966
98968

Non-Physician Telephone Assessment

Telephone assessment and management services by qualified non-physician healthcare professionals.

99421
99423

Online Digital E/M Services

Online digital evaluation and management services for established patients. Billed per 7-day period.

H0038

Self-Help / Peer Services

Peer support services for behavioral health and recovery programs. Supports documentation of peer-to-peer check-ins.

90832+

Psychotherapy Add-On Codes

Supports documentation for psychotherapy services delivered in conjunction with evaluation and management services.

Billing eligibility depends on payer, diagnosis, and documentation. Consult your compliance team. Active SOS provides time-stamped, exportable event data to support your billing documentation process.

Beyond Scheduled Check-Ins

The Triage Function

Active SOS isn't just scheduled check-ins. Patients can trigger one-tap alerts anytime — and your care team is notified immediately.

One-Tap Patient Alerts

Patients trigger alerts anytime — not just during scheduled check-ins. Immediate escalation to care team.

GPS Location on Alert

Care team notified immediately with patient GPS location. Supports post-discharge safety and rapid response.

Readmission Reduction

Faster response times and continuous monitoring between visits reduces preventable readmissions.

Simple App — Already Have a Phone? You're Ready

Simple App — Already Have a Phone? You're Ready

Patients use the free Active SOS app — available on iOS and Android. If they have a smartphone, setup takes under 2 minutes. No special hardware needed.

Live Alert Simulation
Incoming Patient AlertPatient: John D. — Post-discharge Day 3
Message: "I'm having chest pain"
GPS: 35.4676° N, 97.5164° W
Scheduled Check-In — 8:00 AM
Q: "How are you feeling today? Rate 1-10"
Patient replied: "6 — some fatigue"
Scheduled Check-In — 2:00 PM
Q: "Have you taken your medications?"
Patient replied: "Yes"
Missed Check-In — 8:00 PM
No response received — care team notified

Security & Compliance

HIPAA-Compliant by Design

Active SOS was built for healthcare from the ground up. Every layer of the platform is designed to meet clinical compliance requirements.

Business Associate Agreement (BAA)

Active SOS enters into a signed BAA with each enrolling healthcare provider, establishing our role as a Business Associate under HIPAA.

SMS TCPA & A2P 10DLC Compliant

Our SMS program is registered under A2P 10DLC with full TCPA compliance. Patients opt in via paper consent or SMS keyword START.

TLS 1.2+ & AES-256 Encryption

All data is encrypted in transit using TLS 1.2 or higher and encrypted at rest using AES-256. Industry-standard security throughout.

Role-Based Access Controls & MFA

Role-based access controls limit data access to authorized personnel. Multi-factor authentication required for system access.

Partnership Models

Three Ways to Partner

Whether you're a solo provider, a hospital system, or a telemedicine company — we have a model that fits.

Telemedicine Bundles

Integrate Active SOS RPM with your existing telemedicine platform. KonnectMD partnership available. Co-branded patient experience with your organization's identity.

30-Day Hospital Pilots

Start with a 30-day pilot program for new health system partners. Includes weekly reporting, outcome tracking, and a dedicated onboarding team. No long-term commitment required to start.

White-Label Options

Full white-label deployment available for health systems that want to offer RPM under their own brand. Org-code onboarding, co-branding, and custom alert messaging included.

B2B & Enterprise Pricing

Flexible Pricing for Every Program Size

We don't publish a one-size-fits-all price because your program isn't one-size-fits-all. Contact us for a custom quote.

Per-patient-per-month model for large programs
Individual provider plans available
30-day pilots for new health system partners
Volume discounts for enterprise deployments
White-label and co-branding options
Weekly reporting included in pilot programs
Contact for Pricing Request a Pilot
Quick Reference
Individual Providers
Flat monthly rate. Unlimited patients up to program tier. Includes dashboard access and SMS delivery.
Enterprise / Health Systems
Per-patient-per-month. Volume pricing available. Includes white-label, co-branding, and dedicated support.
30-Day Pilot
Fixed pilot fee. Includes onboarding, weekly reporting, and outcome documentation. No long-term commitment.

Ready to Reduce Readmissions and Generate Billable RPM Events?

Join healthcare providers using Active SOS RPM to monitor patients between visits, reduce preventable readmissions, and generate documented billable events.

Request a Pilot Book a Demo