eMNS SMS Consent — Active SOS

About This Program

About eMNS Text Alerts

eMNS (Emergency Mass Notification System) is a service of Calm Water Trading, LLC dba Active SOS. Participating organizations use eMNS to send emergency alerts, scheduled drill and test notices, and safety check-in requests to their own personnel who have agreed to receive them. Every message identifies the sender as Active SOS eMNS and names the organization it comes from.

This is an operational safety service, not a marketing program. No promotional, advertising, fundraising, or third-party messages are sent through eMNS.

eMNS text alerts do not replace 911. If you are in immediate danger, call 911. Text delivery depends on wireless carriers and is not guaranteed.

Consent Collection

How Consent Is Collected

An organization's administrator adds names and mobile numbers to the organization's alert roster so that people can be invited to enroll. Being added to a roster does not, by itself, permit text messages. Alerts are sent only to people whose own agreement has been recorded. A person agrees in one of these ways:

Online enrollment form. The person checks an unchecked box next to the SMS consent statement shown below on their organization's enrollment form.
Signed paper enrollment form. The person signs a form that contains the same consent statement. The organization keeps the signed form as proof of consent.
Texting START to the organization's eMNS number after receiving notice of the program from their organization. The reply to START states the program name, message frequency, rates, and STOP and HELP instructions, and includes links to the SMS Terms and Privacy Policy, so the person sees the same disclosures as on the enrollment form.

Agreeing to receive text alerts is voluntary. The consent box is never pre-checked. You can withdraw consent at any time by replying STOP. Consent to receive text messages is not a condition of any purchase.

Each opt-in and opt-out is recorded with the date, time, and method. After a person agrees, eMNS sends a single confirmation text (see the sample messages below).

What the person sees after submitting. The page changes to “You are enrolled” and says a confirmation text was just sent, and that they can reply STOP at any time to opt out and HELP for help. The confirmation text (shown in the sample messages below) arrives within moments and includes links to the SMS Terms and Privacy Policy.

Screenshots of the live enrollment flow

These screens are from the Active SOS eMNS pilot organization. Personal contact details in the administrator screens are hidden.

Administrator screen showing a person who has not yet agreed to texts, with buttons to email or create a one-time enrollment link — **1. Invitation.** An administrator sends the person a one-time enrollment link. The record shows “Not yet agreed. They will not receive texts until they do.”

Online enrollment form with the consent box unchecked and the submit button disabled — **2. Consent form, box unchecked.** The person sees the full consent statement and links to the Privacy Policy and SMS Terms. The box starts unchecked and the button is disabled.

Online enrollment form with the consent box checked by the person — **3. The person agrees.** The person checks the box themselves, then taps “Yes, text me alerts.”

Confirmation page reading You are enrolled, with a notice that a confirmation text was sent and STOP and HELP instructions — **4. Enrolled.** The page confirms enrollment and tells the person a confirmation text was sent and how to reply STOP or HELP.

Administrator record showing text consent agreed on 10/16/2026 by web form — **5. Consent recorded.** The record shows the date and method (“Agreed on 10/16/2026 (web form)”).

Consent Statement

The Consent Statement People Agree To

This is the statement shown on every eMNS enrollment form, online or on paper:

Full name

Jane Smith

Mobile phone number

(555) 555-0123

Organization

[Organization Name]

Example form. The box is unchecked by default and must be checked by the person themselves.

Opt-In / Opt-Out Instructions

Keywords and Automatic Replies

Keyword	Action	Reply sent
START	Subscribes (or re-subscribes) the number to eMNS alerts from its organization	“Active SOS eMNS: You are enrolled to receive alerts from [Organization Name]. Message frequency varies. Msg&Data rates may apply. Reply HELP for help, STOP to opt out. Terms: https://www.activesos.com/emns-sms-terms Privacy: https://www.activesos.com/emns-privacy-policy”
STOP	Immediately unsubscribes the number. One confirmation is sent, then no further texts.	“Active SOS eMNS: You are unsubscribed and will get no more texts from this number. Reply START to resubscribe. For emergencies call 911.”
HELP	Returns support contact information	“Active SOS eMNS: For help email support@activesos.com or call (405) 590-1851. Msg&Data rates may apply. Reply STOP to opt out. For emergencies call 911.”
SAFE	Acknowledges a drill, test, or check-in so the organization knows the message was received	“Active SOS eMNS: Thanks, your response was recorded.”

STOP, STOP ALL, UNSUBSCRIBE, CANCEL, END, and QUIT are all honored as opt-outs.

Other Channels

Voice Calls, Email and Active SOS App Alerts

The text-message program above is separate from these channels. Nothing in them changes how texts work.

Voice calls. Automated voice calls that read an alert are placed only to people who have separately agreed to calls, using a second box on the enrollment form that is never pre-checked. Agreeing to calls is not required for texts, and agreeing to texts does not agree to calls. On a call, press 1 for safe, 2 for help, or 9 to stop calls.
Email. Emails are notifications only. They tell the person to reply SAFE to the text, and each one can be opted out of.
Desktop alerts. An employee may pair a Windows computer to see alerts and answer with a button. Pairing is the person's own choice.
Active SOS app alerts. When a person sends an alert from the Active SOS app, it includes their location at that moment. Location is sent only when the person sends an alert, and there is no background tracking.

The Call Statement People Agree To

This is the second statement on the enrollment form. It has its own unchecked box and is recorded separately, with the exact wording shown:

Example form. This second box is unchecked by default and is optional. Checking it is never required to receive texts.

See the Privacy Policy for what is collected and how it is used.

Message Types

eMNS Message Types

Emergency alerts with instructions from the organization, such as shelter in place, evacuate, or follow security instructions
All-clear and update messages following an alert
Drill and test notices, always labeled [DRILL] or [TEST]
Safety check-in requests asking recipients to reply SAFE
Consent confirmations, such as START and STOP replies

No marketing, promotional, fundraising, or third-party messages are sent through this program.

Program Details

Program Details & Required Disclosures

Field	Details
Program Name	Active SOS eMNS — Emergency Mass Notification
Operated By	Calm Water Trading, LLC dba Active SOS, on behalf of participating organizations
Who Receives Messages	Personnel of a participating organization who have agreed to receive alerts
Message Frequency	Varies with emergencies, scheduled drills, and check-ins. Typically low volume.
Opt-Out	Reply STOP to any message to unsubscribe immediately. One confirmation is sent, then no further texts.
Help	Reply HELP, email support@activesos.com, or call (405) 590-1851.
Message & Data Rates	Message and data rates may apply. Active SOS does not charge recipients for eMNS text messages.
Carrier Liability	Wireless carriers are not liable for delayed or undelivered messages.
Data Sharing	Mobile numbers and consent records are used only to operate eMNS. They are never sold, rented, or shared with third parties for marketing or promotional purposes.

Sample Messages

eMNS Sample SMS Messages

Text in [brackets] is replaced with the organization's details when a message is sent.

Enrollment confirmation (sent once after a person agrees)

Active SOS eMNS: You are enrolled to receive alerts from [Organization Name]. Message frequency varies. Msg&Data rates may apply. Reply HELP for help, STOP to opt out. Terms: https://www.activesos.com/emns-sms-terms Privacy: https://www.activesos.com/emns-privacy-policy

Drill

Active SOS eMNS: [DRILL] This is a drill from [Organization Name]. No action is needed. Reply SAFE to confirm you received this. Reply STOP to opt out.

Test

Active SOS eMNS: [TEST] This is a test of the notification system for [Organization Name]. Reply SAFE if you received this. Reply STOP to opt out.

Emergency alert

Active SOS eMNS: ALERT from [Organization Name]: Shelter in place at Building A. Follow instructions from security. Reply SAFE when secure. Msg&Data rates may apply. Reply STOP to opt out.

All clear

Active SOS eMNS: ALL CLEAR from [Organization Name]. The earlier alert has ended and normal operations may resume. Reply STOP to opt out.

STOP confirmation

Active SOS eMNS: You are unsubscribed and will get no more texts from this number. Reply START to resubscribe. For emergencies call 911.

HELP response

Active SOS eMNS: For help email support@activesos.com or call (405) 590-1851. Msg&Data rates may apply. Reply STOP to opt out. For emergencies call 911.

Privacy & Data

Privacy & Data Handling

Active SOS does not sell, rent, share, trade, or otherwise transfer mobile phone numbers or SMS consent data to any third party for marketing or promotional purposes. Mobile numbers are used only to deliver eMNS alerts and to record consent. See the eMNS Privacy Policy and the eMNS SMS Terms.

Contact & Questions

Questions About eMNS Texts

For questions about an eMNS message you received, to report a concern, or to ask to have your number removed:

Active SOS Support
Calm Water Trading, LLC dba Active SOS
Email: support@activesos.com
Phone: (405) 590-1851
Address: 12520 Rockwood Avenue, Oklahoma City, OK 73170