Your Post, Watching Each Other's Six — Every Day, Not Just in a Crisis
Most veterans don't disappear all at once — they go quiet a little at a time, and nobody notices until it matters. VetProtect keeps your post, chapter, or care team checking in on each other daily, with a safety net built in for when it's more than that.
Built on the Active SOS platform — your own branded number, roster, and staff.
Ask Yourself
How Well Do You Really Know Who's Still Connected?
Three honest questions. Answer them the way it actually works today at your organization — not the way you wish it worked.
A veteran misses two check-ins in a row. Do you know today — or three weeks from now?
Someone stops showing up to meetings. Nobody flags it because nobody's job is to notice — until a family member calls, or it comes up in a debrief after something's already gone wrong.
"We'd probably find out later. Nobody's actively tracking who's gone quiet."
A veteran mentions, almost in passing, that things have been rough. Does that get remembered — or does it just pass by?
It's rarely a dramatic disclosure. It's a comment in a text, a quieter voice at the meeting. If nobody's watching for it, it's easy to miss — not because your team doesn't care, but because there's no system catching it.
"Whoever happens to be listening that day either remembers it or they don't. There's no record either way."
And if something serious does happen — a relapse, a crisis — does your team see it the moment it happens?
Or does it surface after the fact — in a group text buried under twenty other messages, on someone's personal phone who happened to be the one they trusted that day.
"It depends entirely on who they happened to reach, and whether that person saw the message in time."
If any of those answers made you wince — that's not a staffing problem.
It's a connection problem. Safety follows from connection, not the other way around.
So Here's What VetProtect Actually Is
A Way for Your Post to Stay a Post — Even When Everyone's Scattered
VetProtect is built around one idea: nobody should have to earn attention by having a crisis. Your team sees every veteran on your roster, who's checking in and staying connected over time, and — when it's more than that — every alert, automatically sorted by urgency. Brotherhood first. A safety net underneath.
Know Who's Part of Your Circle
Every veteran or supporter you serve, in one place — enrollment status, branch of service, VA-connection status, and a history of their activity over time.
Know the Moment Someone Needs You
Every incoming text is automatically triaged — routine check-in, elevated concern, or active crisis — and shows up in your team's shared inbox the instant it arrives.
Reach Out Before It's a Crisis
AI-generated activity summaries flag who's gone quiet or trending downward — so your team can check in proactively, not just react after the fact.
The Core Idea
Got Your Six
"Watching your six" is older than any app — it's the promise that somebody's paying attention to the part you can't see yourself. VetProtect is built to keep that promise going after the uniform comes off, not just when things go wrong.
Brotherhood, Not Surveillance
This isn't a medical-alert bracelet. It's a way your post, chapter, or care team stays a post — even for the members who can't make it to every meeting.
You Don't Have to Make the Call
A text into a group people already trust is easier to send than picking up the phone. VetProtect works the way veterans already communicate with each other.
Team, Not a Single Point of Contact
Nobody's connection to their post should depend on one person happening to see one message. Your whole care team sees the same shared inbox.
Everyday Connection, Real Safety Net
Most of what comes through is someone just checking in. When it's more than that, the same system routes it to a real person — your team, a local VSO, or the Veterans Crisis Line.
"How in the heck would you ever figure out who in that six-county area is in trouble?"
— A VFW post commander in Central Texas, describing the problem VetProtect was built to solve
The Human Side of One Button
When the Phone Weighs a Thousand Pounds
There's a moment every veteran — and everyone who loves one — knows. Reaching out feels heavier than whatever's actually happening. Not because they don't want help. Because in that moment, deciding who to call and finding the words feels impossible.
Family & Battle Buddies
Up to 10 people already in their personal Active SOS circle — spouse, parent, the guy who was in their unit — get the alert directly, with their exact location.
Your VetProtect Care Team
The same alert lands in your organization's triage inbox at the same time — GPS attached, tier already assigned, ready for your team to act on.
BTN
No Decision to Make. No Explaining Required.
They don't have to find the words. Help is already on the way.
Beyond the Inbox
An AI Reporting Engine That Watches Your Whole Population
Every alert is triaged instantly by rules your team controls — fast, predictable, and tuned to how your population talks. On top of that, an AI analysis layer reads across a veteran's history to surface what a single message can't show you on its own.
Per-Veteran AI Summaries
On demand, generate a plain-English summary of one veteran's activity over the last month, three months, or all time — check-in frequency, tone shifts, and anything worth a closer look — instead of scrolling their entire message history yourself.
Roster-Wide AI Population Report
The same kind of AI reporting engine we built into the Connect clinical dashboard, pointed at veteran population health instead of billing: a report that flags who across your entire roster is trending downward and worth a proactive check-in — not just who happened to send an alert.
On the Roadmap: AI-Assisted Triage
Today, tiering runs on fast, transparent keyword rules your team configures — not an AI reading each message live. We're scoping whether an AI layer should assist real-time triage itself, the way it already does for population reporting. If your team wants to help shape that, we'd rather build it with your input than guess.
Back to Those Three Questions
Here's What Happens Instead, With VetProtect
Same three scenarios from the top of the page. Different outcome, because your team sees it the moment it happens.
"A veteran misses two check-ins in a row…"
Now: Their check-in pattern is visible on their profile. Your roster-wide AI report flags them as worth a proactive call — before it's been three weeks.
"A veteran mentions that things have been rough…"
Now: That gets logged and flagged for follow-up in the shared inbox — not left to one person's memory. Your team checks back in on their own timeline, before it becomes urgent.
"Something happens — a relapse, a real crisis…"
Now: The alert includes GPS location and surfaces instantly at the top of the inbox, so your team — or the Veterans Crisis Line — knows exactly where to send help.
What Your Portal Actually Looks Like
Every Check-In and Every Alert, In One View
This is the inbox your staff opens — not a stack of unread group texts. Sorted by urgency, filterable by veteran, with AI summaries flagging who needs a call today.
Triage Inbox
Every open alert, sorted by tier, live.
Alert History & Dashboard
Every alert ever received, filterable by tier and month.
AI Reporting
On-demand per-person summaries and a roster-wide report that flags who's worth a proactive check-in.
Veteran/Supporter Profiles
Branch of service, VA-connection status, primary contact, and preferred contact time.
Staff & Role Management
Invite your own team and control who can add or manage other users.
Who It's For
Built for Organizations, Not Individual Users
VetProtect is deployed at the organization level — your team gets one portal to support your whole population, whatever kind of care team you run.
VFW Posts & American Legion Chapters
Keeping members connected between meetings, not just informed about them — including the members who live too far out to make it in.
VA Vet Centers
Vet Centers and other veteran-facing clinical or counseling programs.
Recovery Programs
Substance-use and mental-health recovery programs tracking check-ins and disclosures.
Peer-Support Networks
Peer-support groups and campus veteran centers built around veterans supporting veterans.
Auxiliaries & Family Groups
Auxiliary members, spouses, and family already checking on their veterans — VetProtect makes it easier to know when to.
Your Whole Care Team
Staff, peer specialists, and case managers all see the same portal — nobody is the single point of failure.
Not One-Size-Fits-All
Customization for Your Organization
A recovery program and a family support group don't talk about crisis the same way. VetProtect is shaped around your population and your process — not the other way around.
Already Self-Service, Right Now
- Your own crisis keywords — add or remove the words that should raise a message's priority, tuned to how your population actually talks.
- Your own private roster — branch of service, VA-connection status, primary contact, and preferred contact time, captured your way.
- Your own staff & permissions — invite your team, assign Support or Administrator access.
- Your own reporting — AI-generated summaries and roster-wide triage scoped only to your population.
Configured With You at Onboarding
- A branded tenant — your organization's name, logo, and a dedicated phone number that's yours alone.
- Your escalation pathway — the specific local VSO, Vet Center, or VA contact a crisis hands off to.
- Your response text — customize your own communication responses and unique support texts in your organization's voice, or we'll build common responses and escalation language for you at onboarding.
Veterans Crisis Line — Available 24/7
VetProtect is a triage and alert layer, not a live-staffed crisis hotline. Every tier-3 alert is designed to route to a real, credentialed responder — your team, a local VSO, or the Veterans Crisis Line. Call or text 988, then press 1. If you or a veteran you know is in immediate danger, call 911.
Getting Started
Getting Set Up Is Straightforward
From first conversation to live for your organization — usually days, not weeks, since 10DLC carrier approval is already in place.
Book a 30-Minute Demo
Walk through the portal with our team. See exactly what a veteran experiences and what your staff will see.
Book a DemoTell Us How Your Team Works
A small team willing to monitor the inbox, your response-time expectations, and the local VSO/Vet Center/VA contact you escalate to.
Go Live on Your Number
We register your dedicated phone number, set up your roster and keywords, and your veterans start texting in — usually within days, not weeks.
Questions & Answers
Common Questions About VetProtect
No. VetProtect is a portal and triage router — it reads incoming texts, assigns a priority tier, and puts the message in front of your staff. It does not employ credentialed counselors or provide live-answered crisis support itself. Every tier-3 (crisis) message is designed to end at a real resource: your trained staff, a local VSO or Vet Center, or the Veterans Crisis Line at 988.
No. Veterans and supporters communicate entirely by text message to your organization's dedicated number. If someone has a phone that can send a text, they're already reachable — no account, no login, no app required on their end.
No. Each partner organization gets its own private, branded tenant — its own phone number, its own roster, its own staff, and its own settings. Nobody's information is shared or visible across organizations.
Yes — this is self-service today. Your team can add or remove the specific words and phrases that should raise a message's priority, tuned to how your population actually talks. A recovery program might flag "relapse" or "craving"; a family support group might weight isolation language differently.
During onboarding, we configure your specific escalation pathway — the local VSO, Vet Center, or VA contact a tier-3 alert hands off to, alongside your own staff. You can customize your own response text and unique support messages in your organization's voice, or we'll build common responses and escalation language for you — whichever your team prefers.
A small team willing to monitor the inbox and respond to check-ins, agreement on response-time expectations (especially for higher-tier alerts), your local resource information for escalation, and basic organizational information for phone-number registration, which carriers require.
Give Your Post a Way to Watch Each Other's Six — Every Day.
VetProtect gives your organization a dedicated, branded way to stay connected to the veterans you serve, day to day — with a safety net built in for when it matters most. No software to build, no change to how your team already thinks about support.